Inquiry

  • Through website upload of drawings and filling of online form
  • E-mail contact
  • Chat on website

Price Estimate

  • We send you a price quote within 48 hours from your request for quote. If the received information needs further clarifications, we shall be contacting you in 48hours with our queries
  • For complex enquiries we might need to organise an online session site visits where we can understand better the requirements.

Order Confirmation

  • Customer is required to confirm his order in writing , endorsing the terms and conditions set in the price Estimate
  • We shall identify our best manufacturing partner to execute your project in the agreed timeframe. All our partners are ISO9001:2015 certified
  • XtroPrecision shall remain the sole contact point for the customer

Manufacturing

  • Our Manufacturing partner shall process the order and fullfill order as per agreed terms and quality standards.
  • The manufactured parts shall be transferred to Xtroprecision offices were manufactured goods shall be checked and packed.

Dispatch

  • Delivery of parts in minimum 14 days from order from our Singapore offices
  • Express shipping methods are used unless agreed otherwise.